What Marietta Homeowners Say About Hadley Chimney Marietta
Reviews tell you what a chimney company is actually like after the truck pulls away. We’ve been cleaning and repairing chimneys in Marietta since 2003, and the feedback we value most comes from people who watched the whole process, saw the photos, and read the written price before any work started. The comments below reflect what happens on a typical job: a tracked arrival, a thorough inspection, and camera documentation you keep. Nothing is staged, and no one is asked to leave a review. We earn them by doing the work and showing the proof.
Recent Reviews
“We’d been in our East Cobb house for four years and had never touched the chimney. Cory found significant creosote glaze in the upper third of the flue and showed me the camera footage right there on his tablet. It wasn’t a sales pitch. It was photographic evidence, and the sweep took about an hour. The before-and-after pictures went into the emailed report before he left the driveway.”
Danielle A. – East Cobb, Marietta
“Our gas logs had been burning yellow and lazy for months. The Hadley tech opened the firebox, pulled the burner assembly, and found the air shutter was nearly fully obstructed with dust and pet hair. That’s why the flame looked weak. He cleaned it, adjusted the gas-to-air mix, and the logs burn blue and crisp now. The written quote he gave before starting matched the final invoice to the penny.”
Christine K. – Historic Marietta Square area
“I called at 9:30 on a Saturday night expecting voicemail. A real person answered. Let me say that again. A real person answered on a Saturday night. We booked a chimney sweep for the following Tuesday, got a live arrival link that morning, and the tech showed up in the exact 30-minute window. That Relay Visibility Guarantee is not marketing fluff.”
Oscar V. – Indian Hills, Marietta
“The mortar joints on our chimney crown were cracked and letting water seep down the brick face. Hadley quoted a crown seal repair with Copperfield materials, gave me a written guarantee, and the work is holding up beautifully through two Georgia spring storm seasons. They even sent a follow-up photo report showing the sealed crown before a repair warranty period ended.”
Whitney L. – Whitlock Heights, Marietta
“We bought a 1960s ranch near Osborne High School and the inspector flagged the chimney as ‘needs further evaluation.’ Hadley came out, ran the camera from firebox to flue cap, and gave me the most honest answer I’ve gotten from any contractor: the liner had hairline cracking but was safe for another season with a sweep and a watchful eye. No scare tactics. No immediate liner replacement pitch. That’s when I became a customer for life.”
Danielle A. – Osborne area, Marietta
“I’ve hired chimney companies before that send a guy in an unmarked truck who disappears to the roof and comes back with a quote written on a torn envelope. This was the opposite. Uniformed technician, tracked arrival, photos taken from the roofline showing the flashing issue, and a DuraFlex liner recommendation only after the camera proved the old clay liner was spalling. We approved the work that day. The 365-Day Done Right Promise made it an easy decision.”
Oscar V. – Terrell Mill, Marietta
Why Customers Trust Us
Trust in this trade comes from showing, not telling. Every Hadley Chimney Marietta visit includes before-and-after photo documentation, a written price before any work begins, and a tracked arrival window so you’re never left guessing. Repairs carry a written guarantee, and if one fails within 365 days, we return for a free second visit. That’s not a promotional offer. It’s the standing commitment Cory Mitchell has operated under since 2003. We work with materials pros actually specify: DuraFlex flexible liners, HeatShield ceramic repair compound, and Copperfield accessories. The names might matter to contractors, but what matters to you is simpler: a clear photo, a fair written number, and a guarantee behind the repair. If you want an inspection that ends with evidence, not pressure, call (762) 249-4619.
Written by Cory Mitchell, Owner at Hadley Chimney Marietta, serving Marietta since 2003.