Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Gas Fireplace Repair in Marietta: What to Know First
Olympia Chimney gas fireplace repair in Marietta typically runs $185 – $540 depending on whether you’re dealing with a failed pilot assembly, a faulty gas valve, or damaged logs and burner components. Most repairs take 60 – 90 minutes once we’re at the unit, and we keep common Olympia Chimney replacement parts on the truck so we’re not making you wait on a second visit. You’ll get a written price before we touch a single component, and every repair carries our 365-Day Done Right Promise in writing.
This page is for Marietta homeowners with an Olympia Chimney gas fireplace or gas stove that’s acting up: intermittent flames, pilot lights that won’t stay lit, sooty glass, a remote that stopped talking to the unit, or that faint gas smell that’s been nagging at you. If that sounds like your fireplace, call (762) 249-4619 and talk to a live person, 24/7. No answering service, no callback roulette.
How Olympia Chimney Products Fail – and How We Fix Them
Olympia Chimney builds solid gas fireplaces and stoves, but like every brand, they have known weak points. Here’s what we actually see in Marietta living rooms, with the real causes and what we do about it.
- Thermopile failure on older Olympia vent-free log sets. The thermopile is the small metal rod that sits in the pilot flame and generates the millivolt signal that tells the gas valve “the pilot is lit, you can open.” After 8 – 12 years of heat cycling, the thermopile’s output drops below what the valve needs, and the fireplace either won’t light or shuts off randomly mid-burn. We test the millivolt reading with a meter, confirm the drop, and replace it with a quality aftermarket or OEM thermopile, depending on what’s available and what your warranty situation looks like.
- Oxidized burner ports on Olympia log sets, especially homes near Cobb County’s clay-heavy soil. The burner tube on a gas log set has tiny holes along its length where the flame comes through. Over years, those holes corrode and clog, producing uneven flame patterns and more soot on the logs. We see this more in Marietta homes with high indoor humidity, which accelerates the rust. The fix is pulling the burner, cleaning or replacing it, and verifying even flame spread with a combustion analyzer.
- Stuck gas valve solenoids on Olympia Chimney direct-vent inserts. Direct-vent units use a solenoid-driven valve that can seize when the fireplace sits unused through Marietta’s long, mild spring and summer. The symptom is a click when you hit the remote, but no flame. We clean the valve seat, test for proper gas pressure at the manifold, and replace the valve only if it’s truly stuck. We don’t sell you a valve because it’d be convenient.
- Delayed ignition on Olympia gas logs with dirty pilot assemblies. Dust, pet hair, and the fine red-clay particulate that makes its way into East Cobb and Powder Springs homes all settle into the pilot orifice. When the orifice gets partially blocked, the pilot is weak, and when you light the fireplace, gas builds up for a second before the flame catches. That little “whoomp” is delayed ignition, and it’s a sign your pilot needs a proper cleaning, not a new unit. We pull the pilot assembly, clear the orifice with the right tools, and verify a clean, stable pilot.
- Cracked refractory logs on Olympia vented gas log sets. The ceramic fiber logs in vented sets get brittle with age, especially in Marietta homes where the fireplace gets heavy use from November through February. A cracked log might still burn, but it changes the flame pattern and can allow direct flame impingement on components that weren’t designed for it. We replace logs individually when possible, and when the whole set is past its useful life, we’ll tell you that plainly and show you the photos to prove it.
Styles & brands we work with





Our Olympia Chimney Gas Fireplace Repair Process
Here’s what happens when you call us about your Olympia Chimney gas fireplace, step by step.
- 1
You call (762) 249-4619. A live person answers, asks about the symptom, and schedules a window that works. You get live arrival tracking, so you’re not staring out the window wondering.
- 2
We arrive in a tracked window. Our techs are background-checked and uniformed. Your technician greets you, puts down drop cloths, and starts by asking about what you’ve noticed. Then they test the unit: pilot, valve, burner, remote, venting where applicable.
- 3
The diagnosis. This is where Cory’s signature applies: “I’ll send you the photo first – then we’ll talk about what it means.” You’ll see the sooted burner ports, the weak thermopile reading, the stuck valve. No mystery, no pressure.
- 4
Written price, before any work. We write up the repair, including whether we’re using OEM Olympia Chimney parts or a quality aftermarket equivalent like components from Famco or Gelco, with the cost line by line. You approve it from your phone if you want.
- 5
The repair. Most Olympia Chimney fixes are done same-visit. We use the right tools, not shortcuts, and we test everything with a combustion analyzer before we call it done.
- 6
The wrap-up. We send before-and-after photos, a digital invoice you can pay from a link, and the written 365-Day Done Right Promise. If anything fails in the next year, the second visit is on us.
See the difference
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After
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After
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AfterWhat Olympia Chimney Gas Fireplace Repair Costs in Marietta
Here’s what you should expect to pay for common Olympia Chimney gas fireplace repairs in Marietta, based on what we’ve seen in homes from historic Marietta Square out to Kennesaw Mountain-adjacent neighborhoods.
- Pilot assembly cleaning or replacement: $185 – $320
- Thermopile replacement: $90 – $210 including the part
- Gas valve replacement: $320 – $540 depending on the valve
- Burner cleaning, adjustment, or replacement: $140 – $380
- Log set replacement (individual logs or full set): $75 – $450 depending on scope
- Full diagnostic service call (credited toward repair if you proceed): $89 – $129
What moves the cost: whether we’re using OEM Olympia Chimney parts (pricier, sometimes required for warranty reasons) or quality aftermarket equivalents (Famco, Gelco, Copperfield), how accessible the unit is, and how long the unit has been neglected. You’ll never hear a price “inflate” once we’re in your living room. The written quote is the quote. Call (762) 249-4619 for a free estimate on your specific unit.
Why Marietta Homeowners Call Hadley Chimney Marietta for Olympia Chimney Work
We’ve been at this since 2003, and we’ve been working Marietta homes long enough to know the houses, the crawl spaces, and the local building codes that affect venting and clearance. Every repair we do comes with a written guarantee and a free second visit if the repair fails within 365 days, no negotiation, no “we’ll see.” That’s the 365-Day Done Right Promise, in writing, every time.
When we work on an Olympia Chimney unit, we’re never guessing. Our techs know the difference between an Olympia vent-free log set and a direct-vent insert and diagnose accordingly. And because we also work with DuraFlex liners, HeatShield repair compound, and Gelco components, we can address the full system around your gas fireplace, not just the box in your wall. Every job includes The Relay Visibility Guarantee: live arrival tracking, before-and-after photo documentation, and a written price before work begins. That’s The Relay Standard we’re held to as part of the Relay Home Co. family, and it’s why Marietta homeowners call us first when their gas fireplace quits.
FAQs
No. We’re an independent Olympia Chimney service provider. That means we’re not bound by manufacturer pricing minimums or obligated to push OEM parts when a quality aftermarket part does the job. We choose the right part for the repair and your budget, and we’ll tell you directly which one we’re quoting.
Yes, we can repair it, but here’s what to know: if your Olympia Chimney unit is still under manufacturer warranty, the part itself may be covered by Olympia, while you’d pay for labor. Some warranty terms require the installing dealer to perform the work. We’re happy to quote labor, and we’ll be straight with you about whether it makes more sense to go through the warranty channel for the part.
We keep common wear items like thermopiles, thermocouples, pilot assemblies, and orifices on the truck. Specialty items, like a specific Olympia Chimney gas valve or odd-size log, may need a day or two to source. We’ll tell you before you book if we think your issue needs a part that’s not on the shelf.
If the unit is under 15 years old and the failure is a single component (a thermopile, a valve, a burner), repair is almost always the better call financially. If you’re looking at multiple failures or the firebox itself is compromised, replacement might make more sense. We’ll show you the photos and the numbers for both paths and let you decide without pressure.
Usually within 1 – 3 days, depending on what our schedule looks like. We don’t do artificial urgency or “two slots left.” We book honestly, and we send live arrival tracking so you know exactly when we’re coming, down to the minute.
No. You’ll get photos of anything we recommend, with a plain-language explanation of what it means. If your liner is fine, we’ll say so. If it can safely wait, we’ll say that too. We’d rather earn your next chimney sweep than squeeze one bad sale out of you. Call (762) 249-4619 for an honest assessment.
Written by Cory Mitchell, Owner, Hadley Chimney Marietta at Hadley Chimney Marietta, serving Marietta and nearby areas.